OMNICHANNEL SCRM

One workspace for every customer relationship

Explore the connected CloseSmoothly workspace: omnichannel inbox, Customer 360°, collaboration, automation, AI assistance and customer intelligence.

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app.closesmoothly.comInteractive product preview

Inbox

Open conversations

Choose a sample customer

Sarah MillerInstagram · Active conversation

Today, 10:24 AM

Hi, I’m interested in your business plan. Can you tell me more?10:24

Absolutely. I can help you choose the right plan for your team.10:25

We’re a team of 12. A personal walkthrough would be great.10:26

Assigned to Alex

Internal note

Evaluating the business plan for a 12-person team. Follow up with a tailored walkthrough.

One identity. A shared story. A clear next step.Sample data

Product experience preview. Channel and feature availability will be confirmed at launch.

Everything you need to grow customer relationships.

One consistent workspace. Context that travels with the customer.

Sarah MillerCustomer context, connected.

Marco RossiCustomer context, connected.

Emily ChenCustomer context, connected.

Unified Inbox

Bring conversations into a shared view, with the ownership and history your team needs to respond with context.

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Sarah MillerQualified opportunity

Follow-up tomorrow€2,480 Sample data

Customer 360° & SCRM

Connect messages, customer identity and the next opportunity in one complete relationship view.

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Sales → Support → Marketing

Same customer. Same context.

Team Collaboration

Help sales, support and marketing work around the same customer, even when the conversation changes hands.

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1New inquiry

2Understand intent

3Assign & follow up

Automation

Give repetitive customer workflows a clear path, while keeping people responsible for the moments that matter.

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Customer intent: plan evaluation

Suggested next step: a personal walkthrough.

AI Assistance

Bring intent, concise summaries and a useful next action into focus, with your team in control.

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Sample data

Customer Intelligence

Connect conversation activity with customer progression to make better decisions about the next interaction.

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CONVERSATIONS ARE JUST THE BEGINNING

Let your next conversation open the door to growth.

Bring your channels and customer relationships together, from the first inquiry to a loyal customer.

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Every Conversation Drives Growth.